Academic Catalog

Student Services

Services for New Students

Student Identification Cards

Identification cards are required for all students and can be obtained through the Public Safety Office. They must be shown to use the Computer labs, the Kevin Sullivan Campus Center, or to borrow books from the Library.  ID cards are also important for admission to many student events. ID cards should be carried by students on campus at all times.

Academic and Student Success Services

Academic Advisement Center

The Academic Advisement Center is located in Huber Hall. Only select graduate programs are advised through the Advisement Center. Students will be notified if they are to be advised through the Center. To schedule an appointment with an advisor, or speak to a member of the Center’s staff, please call: 880-2227. More information is available through the Center’s web site: http://www.medaille.edu/academics/academic-services/student-success-center/academic-advisement-center-aac.

Academic Success Center

The Academic Success Center is located in Huber Hall and offers a full range of learning services. Peer and professional tutoring in a variety of disciplines are available on-site and online. Computers with Internet access, instructional software, assistive technology, study skills workshops, reference materials, and space for study sessions are all provided in the Center. More information is available here: https://www.medaille.edu/student-services/academic-support-center.

Accessibility Services

The Office of Accessibility Services, located in Huber Hall, assists students with disabilities in all aspects of their College life. Students requesting services and/or accommodations should contact the Coordinator of Accessibility Services. The Office of Accessibility Services also maintains a comprehensive website with additional information, policies, forms, and resources. The website is available here: http://www.medaille.edu/academics/academic-services/student-success-center/disability-services.

Admissions Office

The Admissions Offices provide potential students with pre-college counseling regarding Medaille’s academic programs and the admissions requirements for these programs.

Campus Center

The programs and services offered through the Kevin I. Sullivan Campus Center are a vital part of the educational experience at Medaille. The Kevin I. Sullivan Campus Center program serves students, faculty, staff, alumni, and guests in developing well-rounded individuals working together to enhance the educational opportunities provided through the College. The facility serves as a focal point for College community life and a training ground for students in assuming social responsibility and leadership. The cultural, social, educational, and recreational programs are intended to make free-time activity a cooperative venture with classroom learning.

The Center houses a

  • regulation NCAA basketball court
  • volleyball courts
  • jogging track
  • weight and exercise room
  • locker rooms
  • training room
  • food service area/multi-purpose room
  • College store
  • student lounges
  • student club and organization area, and
  • a private dining room.

It also houses the Office of Student Development, including the Vice President for Student Development, Student Involvement, Residence Life, and Intercollegiate Athletics.

Career Planning

The Career Planning Center provides services to all students and graduates. Career Planning’s goal is to assist the student in meeting professional goals. Career Planning provides students with the tools and resources students need to succeed. More about the Career Planning Center is available here: https://www.medaille.edu/student-services/career-planning.

Career Planning provide:

  • Consultations – Career professionals consult with individuals on their career options, applying skills toward new industries, and providing information about new trends in a changing job market.
  • Connections – Career professionals will assist students in making connection with employers through Mavsjobs.
  • Networking – Career professionals help to develop networks in order to understand companies, and to make connections in the competitive job market.
  • Preparation Skills – Career professionals help in preparing students and their documents for the job search, conducting research through utilizing the website and/or the Career Library.

The Career Planning Center provides the assistance, knowledge, and support individuals require. Whether a student is completing their first graduate degree, returning to school for a second degree or changing their career, Career Planning recognizes individual needs and is prepared to offer the assistance each student requires to achieve their established goals.

College Bookstore

Textbooks, school supplies, and Medaille College clothing and souvenir items are offered for sale online through eFollett (www.bkstr.com/medaillestore) and on the Buffalo Campus.

Computing Centers

There are a number of computer access centers located throughout the Buffalo Campus for general student use as well as four PC classrooms. In addition to the newly renovated PC Lab located on the second floor of Huber Hall there are Academic Computing Centers (ACC) located in the Library, Residence Halls, Student Success Center, Main Building’s fourth floor Commons, the Student Tech Lounge and the Sullivan Center’s student activity rooms and kiosk zones.

One PC Classroom is upgraded annually, and the most recent equipment is the Dell OptiPlex 7040 PC with an Intel Core i5 processor, 8 GB of RAM, DVD +/-RW drive and a 22” widescreen LCD with easy-access USB ports. There are over 300 PCs available to students on the Buffalo campus.

All ACC computers run Microsoft Windows 10 Pro and are networked via fiber optic backbone accessing the Internet through a 500 Meg MPLS Ethernet Circuit. The ACC runs the Microsoft Office Professional Plus 2016 suite along with a variety of course-specific software applications and standard utility applications. Select lab machines have an attached scanner. For enhanced presentations and visual demonstrations PC classrooms are equipped with an interactive, touch sensitive SmartBoard. Each PC classroom contains a laser printer; the PC lab contains a color LaserJet printer as well as a standard LaserJet printer.

Visit Medaille College’s IT Support Site for more information.

Wellness Center

Counseling Services

The Student Counseling Center is housed on the second floor of the Wellness Center at 117 Humboldt Parkway and is staffed by Licensed Clinicians who provide free and confidential services to matriculated Medaille students. The office is open daily with evening hours by appointment. Counseling services are designed to help students understand themselves better, resolve problems, and come to terms with difficult issues. Individual counseling, group counseling, and wellness workshops are provided. Assistance with referrals to outside professionals is also provided when necessary. Additionally, the Student Counseling Office disseminates self-help materials on a wide variety of topics. Substance Abuse educational programing is also provided. This includes participation in the National Collegiate Alcohol Awareness Week. Workshops and symposiums addressing alcohol and drug use and abuse are provided throughout the year. Students may also be referred to meet with an addictions specialist if they are concerned about their alcohol/drug abuse/use. This referral can be arranged through the Student Counseling Center. Further information about the Student Counseling Center may be found at https://www.medaille.edu/student-services/wellness-center-counseling-services.

Case Management

In addition to Counseling, Case Management services are offered to help students safely and effectively navigate challenges and stay on the path towards academic success. The Student Advocate may help student

  • access on- and off-campus resources
  • identify and problem-solve barriers to academic and personal success
  • overcome obstacles in accessing help
  • transition back to campus after a medical leave of absence, hospitalization, or difficult life circumstance and proactively address problems/stressors to avert difficulties that are more serious.

A student can be referred to case management services by faculty/staff, family or a fellow student when they have concerns for a student's well-being. A student may also self-refer. Referral can be made by completing the online form at:  https://medaille.forms-db.com/view.php?id=17617 or by calling the Student Counseling Center at (716) 880-2246 or (716) 880-2339. 

Note: The student must be aware and agreeable to being referred to case management.

Psychological and Cognitive Testing

Psychological and cognitive testing is possible through collaboration with the Medaille College PsyD department and is dependent on availability. Faculty or staff may make a referral for this service. Please complete the referral form at: https://medaille.forms-db.com/view.php?id=12539 or call (716) 880-2246 for more information on these services.

Substance Abuse Education

Medaille College provides educational programming related to substance abuse. This includes participation in the National Collegiate Alcohol Awareness Week. Workshops and symposiums addressing alcohol and drug use and abuse are provided throughout the year. Personal counseling is available through the Counseling Center. Students may also volunteer to meet with an addictions specialist if they are concerned about their own alcohol/drug abuse. This can be arranged through the Counseling Center. More information may be found here: http://www.medaille.edu/current-students/wellness-center.

Health Services

The Health Office is located on the first floor of Wellness Center at 117 Humboldt Parkway and is staffed by a full-time board certified Nurse Practitioner, Monday through Friday from 8:00 am until 4:00 pm, by appointment. The office coordinates health records, immunization compliance, provides for health and wellness needs, first aid, health insurance assistance, and educational programming. Additional information may be found here: http://www.medaille.edu/current-students/wellness-center.

Financial Aid Office

All students are urged to visit the Financial Aid Office to learn about the types of aid available. Financial aid is available to Medaille students through a variety of sources. The Financial Aid Office provides information about the following topics:

  • financial aid programs (eligibility requirements, selection procedures, and disbursement schedules)
  • Satisfactory Academic Progress (SAP)
  • rights and responsibilities of students receiving financial aid
  • loan repayment
  • terms and conditions of student employment
  • costs of attending Medaille, and
  • the Liability Policy at Medaille.

Students are encouraged to investigate the following funding sources when planning their college finances. Students may also inquire about other types of scholarships and loans available.

Food Service

A wide selection of dining plans and healthy food options are available at the Kevin I. Sullivan Student Center. Dining operations are run by Chartwell's. Hours of operation, menus, and other information is available here: http://www.medaille.edu/campus-life/dining-services.

Information Office

The Information Office can help with locating offices, instructors, misplaced items, and more. If the Information Office cannot answer questions, they will direct students to the appropriate individuals(s)/office(s). The Information Office is a combination mailroom, switchboard, and lost and found. Facsimile services are also available at a reasonable charge.

Information Technology (IT)

Comprehensive information regarding IT services and support for students, faculty, and staff is available here: http://it.medaille.edu/. Students should familiarize themselves with IT polices, available here: http://it.medaille.edu/policies.

Libraries

The Medaille College Libraries are located on the Buffalo and Rochester Campuses. The largest library is located in Huber Hall on the Buffalo Campus. The Medaille College Libraries collections contain approximately 49,000 print volumes, over 148,000 electronic books, and subscriptions to more than 220 print and electronic journals. Full-text articles are available through subscription databases, which range from general to subject-specific. Medaille College is a member of Connect NY, a group of private college libraries that share collections. Students can search the Connect NY catalog and place requests for books from the library’s website. The libraries also provide interlibrary loan service, course reserves, and computers for student use. In-person reference services and online chat service are available during hours that the libraries are open. After hours, students can chat live with a reference librarian by clicking on the “Ask a Librarian” link on the library’s website. The Medaille College Libraries website is available here: http://library.medaille.edu/.

Public Safety Office

Medaille College’s Public Safety Office is located at 2 Agassiz Circle, the first house on the left as entering the campus. Public Safety’s primary responsibility is to work proactively with students, faculty and staff to identify, reduce, and remove the opportunity for crime and criminal activity before it occurs. Public Safety Officers

  • patrol campus buildings, grounds, parking lots, and facilities;
  • control traffic and parking as necessary; and
  • are responsible for the safety and security of the entire Medaille College community.

Student identification cards and parking permits are available at this office as well as information and literature to assist in preventing crime and victimization. Anyone encountering safety or security issues, or observing criminal activity, should report it immediately to the Campus Public Safety Office at (716) 880-2911. Medaille College annually supplies an Annual Security and Fire Report, containing statistics, policies, and a description of programs that promote campus safety. A copy of this report is available to all students and employees and may be requested by contacting Public Safety, Admissions Office, Student Development Office or Human Resources. This report is also on the Medaille College Public Safety Web Site: http://www.medaille.edu/public-safety or the web site of the U.S. Department of Education. The Advisory Committee on Campus Safety will provide, upon request, all campus crime statistics as reported to the United States Department of Education.

Registrar’s Office

The Registrar’s Office maintains the academic records of all students, faculty, and alumni. Students should contact the Registrar’s Office should they need to drop/add a course, withdraw from a course, register for a pass/fail, file a change of major and/or degree status, inquire about graduation status, or have transcripts evaluated in preparation for admission to a specific program. The Registrar’s Office also can inform students of their advisor and when registration periods will occur.

Student Accounts Office

Student Accounts maintains student-billing records and assists students in the maintenance of their accounts. The office is responsible for billing tuition, fees, room and board and the posting of financial aid and loans. Student Accounts also reviews a student account and begins the process of refunding any payment in excess of the tuition, fees and room and board, if applicable. Refunds are not processed until an account hits a credit balance. Any questions or concerns regarding billing or a student account should be directed to the Student Accounts staff.

Academic Success Center

The Academic Success Center, located in Huber Hall, provides a network of student success services, including the Academic Advisement Center, the Academic Success Center, and Accessibility Services. The Center is also home to the TRiO Student Support Services Program, HEOP (Higher Education Opportunity Program) and the Say Yes to Education Program.

The Academic Success Center purposefully integrates student services with the academic mission of the College in order to promote student success and persistence to graduation, the ultimate measure of student success. Through its network of services and consistent communication with other campus educators, the Center helps to empower students to achieve their academic and career goals. The Center also includes two new learning labs, a student technology lounge, four state-of-the-art classrooms, and a faculty/staff technology-training room.

More information is available through the Center’s web site: http://www.medaille.edu/academics/academic-services/student-success-center.

Campus Life

Alumni Association

The Medaille College Alumni Association nurtures lifelong relationships connecting alumni to the College and to each other, provides valued services and benefits to members, and encourages support of the College to ensure its long-term success. Alumni Association activities are carried out through a variety of programs, activities, and services involving alumni, students, friends, and supporters. Information on Medaille’s Alumni Association is available here: http://www.medaille.edu/alumni.

Campus Crime Prevention and Security Program

Medaille College’s Campus Public Safety and Student Development staffs work together with the Advisory Committee on Campus Safety to facilitate a proactive approach to crime prevention, security, and safety on campus. Students are informed about security issues during Orientation. In addition, a variety of educational programs are offered to heighten awareness of public safety. Facilitators from both the campus and the community-at-large discuss topics such as sexual assault, self-defense, bias related crime, and crime prevention/safety awareness. Medaille College’s Annual Security and Fire Reports for the Buffalo and Rochester Campuses are available here:  http://www.medaille.edu/current-students/public-safety/annual-security-and-fire-.

Student Conduct

The Vice President for Student Development, or other designated administrative staff, ensures that College regulations are enforced. Student conduct policies and procedures can be found here: https://www.medaille.edu/about-medaille/policy-handbooks.